1. Where is my Order?
  2. What can I do, in case I don't like an item/ an item doesn't fit?
  3. I am not at home to accept the shipment. How long can I retun/exchange the item?
  4. How long does it take to exchange an item?
  5. I am not sure, which size to order.
  6. Why do I have to state personal data?
  7. I would like to place an order, but I don't want to communicate my credit card details. / I don't have a credit card.
  8. Do I have to pay VAT (value added tax) or customs duty?
  9. I have completed my order, but want to buy additional items.